Refund policy

Return & Refund Policy
Company: PROPHEC COMMERCE PLT
Website: www.prophec.co
Business Registration Number: 202404003336 (LLP0040842-LGN)

At PROPHEC COMMERCE PLT, all sales of notebooks and pens are final. Please read our policy carefully before making a purchase.

1. No Refunds or Returns

  • We do not offer refunds, returns, or exchanges for any products purchased.

  • Please ensure you select the correct items, quantity, and specifications before completing your order.

2. Damaged or Defective Items

  • If you receive an item that is damaged or defective, please contact us within 48 hours of delivery at prophec2025@gmail.com.

  • Provide photos of the damage or defect, and we will assess the situation.

  • If approved, we will replace the damaged or defective item at no additional cost.

3. Shipping

  • All shipping costs are non-refundable.

  • Customers are responsible for providing an accurate shipping address.

4. Contact Us

If you have any questions about your order or our policy, please contact us:
Email: prophec2025@gmail.com
Website: www.prophec.co